DPR&Co Money-on-the-Table scan
Why this is important
In our experience, most organisations have simple issues, gaps or missed opportunities with their digital customer interface that can be improved rapidly and cost-effectively. These small improvements can lead to substantial improvements in ROI.
Engaging in DPR&Co MOT
There are 2 approaches to undertaking a digital MOT:
- Outside in MOT reports, where we look at all publicly available data and make recommendations or;
- Inside out MOT reports, where a client provides a window of access to the back end of their systems resulting in a far more comprehensive report.
The process covers the following areas.